Terms of service

TERMS OF SERVICE

About Klever

Klever is an online store operated by Alba Media Group. These terms apply to your use of shopklever.co and purchases made through our store.

Business contact:
Alba Media Group — Klever
Canada
Email: albamediagroup@protonmail.com

This business address is not a designated return address. Please contact us for return instructions.

Using our store

You agree to use our website lawfully and provide accurate information when placing an order or contacting us.

You must have legal capacity to make a purchase or permission from a parent or guardian where required.

You may not use the website for fraud, unauthorized access, malicious software, or activities that interfere with the store or other customers.

Products and descriptions

We aim to describe and photograph our products accurately. Colors may appear differently depending on your screen and lighting. Any dimensions described as approximate may vary slightly.

Please review the product description and select the correct color, size, or style before placing your order. Accessories shown in photographs are included only where the product description expressly says so.

These statements do not excuse a product that is defective or materially different from its description.

Prices and payment

Prices are displayed in the currency identified on the storefront and at checkout. Applicable shipping charges and taxes are shown before you complete your purchase.

Payment is processed through the payment services available at checkout.

Prices may change for future purchases. Changes do not alter the agreed price of an existing order.

Orders

After placing an order, you will receive confirmation using the contact details you provide. Please check your order details and contact us promptly if you notice an error.

If we cannot fulfill an order because an item is unavailable or there is another material issue, we will contact you and provide an appropriate resolution, including a refund where required.

We may refuse fraudulent or unlawful transactions. Any refusal or cancellation will be handled consistently with applicable law.

Shipping and delivery

Delivery availability, charges, and any delivery estimates provided for your order are communicated on the storefront or at checkout.

Delivery times may vary by destination and fulfillment arrangements. If there is a significant delay or delivery problem, contact us so we can investigate and work toward a resolution.

Any mandatory rights concerning late delivery, missing goods, or cancellation remain available to you.

Returns and refunds

Our Return and Refund Policy explains how to request a return, report a problem, or obtain an eligible refund. Please read it before purchasing.

Nothing in these terms or that policy removes your mandatory consumer rights or legal warranties.

Privacy

Our Privacy Policy explains how we collect, use, and share personal information when you use the store.

Third-party services and links

Our store uses Shopify and third-party services for functions such as payments and reviews. External websites linked from our store have their own terms and privacy practices.

Our use of third-party services does not remove our responsibilities to you as the seller.

Website content

Content created for Klever, including our branding, written copy, and original visuals, belongs to Alba Media Group or its licensors.

You may browse and use the website for personal shopping purposes. Commercial copying or reuse of protected content requires permission from the relevant rights holder.

Errors and updates

If we discover an error in a product listing, price, or order information, we will correct it and contact affected customers where necessary.

We will not change an agreed order or substitute a materially different product without your consent where consent is required by law.

Consumer protections and responsibility

We remain responsible for fulfilling our obligations as the seller under applicable law. These terms do not exclude legal warranties or liability that cannot lawfully be excluded.

Applicable law

These terms are governed by the applicable laws of Québec and Canada, subject to any mandatory consumer protections that apply where you live.

Nothing in these terms requires you to give up a court, complaint process, or other remedy available to you under mandatory law.

Changes to these terms

We may update these terms for future use of the website and future purchases. The terms applicable when you place your order continue to govern that purchase, subject to applicable law.

Contact

For questions about these terms or your order, email albamediagroup@protonmail.com.